Legal

Privacy Policy

Last updated November 4, 2026

1. Who we are

OurSparks ("OurSparks", "we", "us") makes the OurSparks app for iPhone and Android and runs oursparks.app. We decide how and why your personal information is used, so we're the "controller" of it under data protection laws such as the EU and UK GDPR, and the "business" under US state privacy laws.

This policy covers the app, the website and our support channels. To reach us about privacy, email support@oursparks.app with "Privacy" in the subject.

2. What we collect

We collect only what the app needs to work, and most of it comes straight from you.

We don't read your contacts, track your location in the background, use biometrics, or follow you across other apps and websites.

3. Sensitive information

Some things you might share in OurSparks are sensitive: details of your relationship and intimate life (for example, if you choose an intimate question level), your religious beliefs (if you turn on faith-based content), and your precise location (if you share it). We use these only to provide the features you turned on, only with your consent, and you can turn each one off at any time. We never use sensitive information to infer things about you, and we never sell or share it.

4. How we use it

• To provide OurSparks: your account, your couple space, questions, games, calls, notes, memories, plans, reminders and the Couples feed.
• To personalize content: questions and games that fit your relationship stage and the preferences you set.
• To keep people safe: enforcing our Community Guidelines, reviewing reports, screening images posted to the Couples feed, preventing fraud and abuse, and meeting legal duties such as reporting child sexual abuse material.
• To communicate with you: notifications you can turn off, account and security emails, and replies to support requests.
• To improve and fix the app: crash reports and performance data, and aggregated usage counts that don't identify you.
• To process payments: through Apple, Google and RevenueCat.
• To comply with the law and protect our rights.

We don't use your content to build advertising profiles, and we don't make decisions with legal or similarly significant effects about you by automated means alone.

5. Legal bases (EEA and UK)

6. End-to-end encryption

Chat messages and Notes are encrypted on your phone before they leave it, with keys that only your two phones hold. Our servers store them only in encrypted form and we can't read them, so we also can't recover them if both of you lose your keys. Photos, videos and voice notes attached to Notes are stored with standard encryption, like the rest of your space.

Everything else in your space (answers, memories, photos, plans and so on) is encrypted in transit and at rest on Google Cloud, and shared only with your partner. Like any cloud service, our systems can technically access this data. We limit that access to a small number of authorized people with roles that match their job, only when needed to provide support you ask for, keep people safe, or comply with the law, and admin actions are recorded in an audit log.

7. Your partner and connections

• When you link, your partner sees what you share in your couple space: your answers once they've answered too, messages, memories, notes, plans, your profile and, if you turn it on, your location.
• Talking stage: you can be connected to up to five people. Each connection is its own private space. Nobody can see your other connections or what you share with them.
• If you unlink, each of you keeps your own account. Shared content stays readable to both of you for 30 days, then it's removed from the shared space.
• Your partner is responsible for what they do with what you share with them, including screenshots.

8. The Couples feed

The Couples feed is optional and public to other OurSparks users. What you post there (photos, videos, title, caption, city or place) can be seen by anyone using the app, unless you choose a narrower audience or hide a post from someone. Your partner must approve a post before it goes public.

• Comments, hearts and saves on posts are visible to the people who can see the post.
• Images posted to the feed are automatically screened for nudity and violence (using Google Cloud Vision) and can be reviewed by our moderators when reported.
• You can delete your posts and comments at any time. People can report and block one another.

9. Calls

Voice and video calls go directly from one phone to the other whenever possible, encrypted in transit (WebRTC with DTLS-SRTP). When a direct connection isn't possible, the encrypted call is relayed through Cloudflare, which can't see or hear it. We never record calls. We keep a call log (who, when, how long, whether it connected) so you can see your call history; you can clear it in the app.

To ring your phone when the app is closed, we use Apple's push service (VoIP push) on iPhone and Firebase Cloud Messaging on Android.

10. Location

• OurSparks uses your location only while the app is open, and only for features you use. It never tracks you in the background.
• Sharing with your partner is off by default. When you both turn it on, your partner can see where you are. You can turn it off any time; you can also use Incognito.
• Date ideas and weather use your approximate location or the city you choose, sent to the event, place and weather providers listed below.
• Photos: when you add a photo to a memory, the app reads the date and place stored in the photo, if any, to fill them in for you.

11. AI features

Some features use Google's Gemini AI: date and trip plans, Goal Coach plans, translating a message, and guessing where a photo was taken when the photo has no location in it. When you use one, we send only what that feature needs (for example, your city, budget and mood for a date plan, or a smaller copy of the photo for a place guess). AI suggestions can be wrong; check them before relying on them. Chat messages and Notes are never sent to AI unless you choose to translate a message.

12. Who processes your data

We use trusted providers to run OurSparks. They process data only on our instructions, or under their own privacy terms where they act independently (like Apple and Google for sign-in and payments).

We may also disclose information if the law requires it, to protect someone's safety, to investigate abuse, or as part of a merger or acquisition (in which case this policy keeps applying to your data, and we'll tell you first).

13. No selling, no ads

We don't sell your personal information, we don't "share" it for cross-context behavioral advertising, and we don't show ads. There's nothing to opt out of, but we also honor Global Privacy Control signals.

14. How long we keep it

15. Security

We protect your data with encryption in transit and at rest, end-to-end encryption for chat and Notes, access limited by role and logged, and a security program guided by the NIST Cybersecurity Framework. If a breach affects your personal information, we'll tell you and the authorities as the law requires. Read more on our Security page.

16. International transfers

OurSparks is run from the United States, and our providers may process data in the US and other countries. When we transfer personal information from the EEA, the UK or Switzerland, we rely on safeguards such as the European Commission's Standard Contractual Clauses and the UK Addendum.

17. Your rights

Wherever you live, you can:

• See and download your data: in the app, under Profile → Settings → Privacy & Account → Download my data.
• Correct it: edit your profile and content in the app, or ask us.
• Delete it: delete individual items in the app, or your whole account (see Delete your account).
• Withdraw consent: turn off location sharing, faith-based or intimate content, notifications and crash reports in the app.

If you're in the EEA or UK, you can also object to or restrict some uses, and complain to your local data protection authority. We answer requests within one month (extendable where the law allows). To make a request, email support@oursparks.app from the email on your account; we may need to confirm it's you. We'll never treat you differently for using your rights.

18. US state privacy rights

Residents of California and other states with privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon and others) have the right to know what personal information we collect, use and disclose, to access, correct and delete it, to get a portable copy, and to opt out of sales, "sharing" for targeted ads, and profiling. We don't sell or share personal information, or profile people in ways that produce legal or similarly significant effects. We use sensitive personal information only to provide the features you ask for. You or an authorized agent can make a request by emailing us; we'll verify it and answer within 45 days. If we decline, you can appeal by replying to our answer.

The categories of information we collect are listed in section 2, the sources are you, your partner, your device and the providers in section 12, and the purposes are in section 4.

19. Children

OurSparks is only for people 18 and older. We don't knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we delete it. If you believe a child is using OurSparks, tell us at support@oursparks.app. See also our Child Safety Standards.

20. Changes to this policy

When we make important changes, we'll update the date at the top and ask you to review and agree in the app before you continue. Earlier versions are available on request.

21. Contact us

Email support@oursparks.app. For security issues, email security@oursparks.app.