Legal

Terms of Service

Last updated November 4, 2026

1. This agreement

These Terms of Service ("Terms") are a binding agreement between you and OurSparks ("OurSparks", "we", "us") for your use of the OurSparks app, the website oursparks.app and related services (together, the "Service"). Our Privacy Policy, Community Guidelines, Child Safety Standards and Copyright policy are part of these Terms.

You accept these Terms when you tap I agree in the app or use the Service. We record which version you agreed to and when. If you don't agree, don't use the Service.

2. Who can use OurSparks

• You must be at least 18 years old, and old enough to form a binding contract where you live.
• You may not use the Service if we've previously banned you, or if the law prohibits you from using it.
• Intimate content is available only if you and your partner are both 18 or older and both choose it.

3. Your account

• Give accurate information, including your real birthday.
• Keep your sign-in details secret and your phone secure. You're responsible for what happens in your account unless it was caused by our failure.
• One person per account. Don't share, sell or transfer your account.
• Tell us right away at security@oursparks.app if you think someone else is using your account.

4. Couple spaces and connections

• When you link with someone, you create a shared space. What you share there is visible to them.
• In the talking stage, you can connect with up to five people, each in a separate private space. Connections end as described in the app when you and one person move to Dating.
• Only link with people who want to link with you. Don't use OurSparks to monitor, track or control anyone. Location sharing must be turned on by both people, and either can turn it off.
• You can unlink at any time. Shared content stays readable to both of you for 30 days, then it's removed.
• We aren't responsible for what your partner or connections do with what you share with them.

5. Your content

You own it. Your answers, messages, photos, videos, voice notes, notes, posts and other content ("Your Content") belong to you.

The license you give us. So we can run the Service, you give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display Your Content, only to provide, protect and improve the Service: for example, to show your memories to your partner, or your posts in the Couples feed to the audience you choose. This license ends when you delete the content or your account, except for copies we must keep by law or that others have already saved (such as a screenshot your partner took). We can't read end-to-end encrypted content.

Your promises. You confirm that you have the rights to everything you share, that it doesn't violate anyone's rights (including privacy and publicity rights of people shown in it), and that it follows these Terms. Only share photos or videos of other people if they agreed.

We don't have to monitor content, but we may review, screen, refuse or remove content that we believe breaks these Terms or the law, or puts people at risk.

6. The Couples feed

• The Couples feed is public to other OurSparks users. Both partners must agree before a post goes public.
• Posts and comments must follow the Community Guidelines. There is no tolerance for objectionable content or abusive people.
• You can report posts and comments, and block people. We act on reports quickly and may remove content and ban accounts without notice.
• Date ideas, places and advice shared by other couples are their opinions. Check details (opening hours, safety, prices) yourself.

7. Rules of conduct

You agree not to:

• Harass, threaten, bully, stalk, intimidate, shame or impersonate anyone.
• Share nudity or sexual content in the Couples feed, or share anyone's intimate images without their consent, anywhere.
• Share anything that sexualizes or endangers minors. We report child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and to the authorities.
• Promote violence, terrorism, self-harm, hate or discrimination.
• Share other people's personal information, such as addresses or phone numbers, without permission.
• Spam, advertise, solicit money, scam, or run contests or schemes.
• Break the law, or encourage others to.
• Infringe copyrights, trademarks or other rights.
• Hack, scrape, reverse engineer, overload or interfere with the Service, get around its limits or security, or use bots or automated access.
• Use the Service to build a competing product, or to train AI models.

8. Not an emergency or professional service

• Emergencies: OurSparks is not an emergency service. Calls, messages, location sharing and reminders depend on phones, networks and providers, and can fail, be delayed or show wrong information. In an emergency, call your local emergency number.
• Advice: questions, games, quizzes, goals, AI plans and other content are for fun and connection. They aren't relationship therapy, counseling, or medical, legal, financial or religious advice. If you're in an abusive or unsafe relationship, or in crisis, contact a qualified professional or a local hotline.
• Dates and places: you're responsible for your own safety and decisions when you go out, travel or meet people.

9. AI features

Some features use AI to suggest date plans, goal plans, translations and photo locations. AI output can be inaccurate, incomplete or unsuitable. Review it before relying on it. Don't put information into AI features that you don't want processed by our AI provider. You're responsible for how you use AI output.

10. Premium and payments

• Plans: OurSparks Premium is a monthly or yearly subscription, bought through the App Store or Google Play. Prices are shown in the app before you buy, and taxes may apply.
• Who gets Premium: from the Dating stage on, one subscription covers both linked partners. In the talking stage, Premium belongs to the person who pays. If you unlink, Premium stays with the person who pays.
• Free trials: if a trial is offered, you'll be charged when it ends unless you cancel before then.
• Automatic renewal: subscriptions renew automatically at the then-current price until you cancel. Cancel at least 24 hours before the end of the current period in your App Store or Google Play settings. Deleting the app or your account doesn't cancel a subscription.
• Refunds: payments are handled by Apple or Google under their refund policies. We can't issue refunds for store purchases ourselves.
• Changes: we may change prices or what Premium includes. Price increases apply from your next renewal, and the store will tell you as required.
• Fair use: some limits apply even on Premium (for example, very large numbers of photos) to keep the Service working for everyone.

11. Third-party services

The Service works with services we don't control, such as Apple, Google, maps, event and place listings, YouTube, Vimeo, Spotify and Apple Music. Their own terms apply to your use of them. We aren't responsible for their content, availability or accuracy, including listings of events and places.

12. Our app and brand

The Service, including its design, text, questions, games, graphics and software, belongs to OurSparks and its licensors and is protected by law. We give you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on devices you own or control, for your own non-commercial use, under these Terms. Don't copy, modify, distribute or sell any part of it. If you send us feedback or ideas, we may use them freely without paying you.

13. Suspension and termination

• You can stop using the Service and delete your account at any time (see Delete your account).
• We may suspend or end your access, remove content, or ban you, with or without notice, if you break these Terms, create risk or legal exposure for us or others, or if we're required to by law. In serious cases (such as child safety or threats of violence) we act immediately.
• We may change, pause or stop parts of the Service. If we stop the Service entirely, we'll give reasonable notice and a way to download your data where possible.
• Sections that by their nature should continue (such as content licenses for already-shared copies, disclaimers, limits of liability, indemnity and disputes) survive termination.

14. Disclaimers

TO THE FULLEST EXTENT ALLOWED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT CALLS, NOTIFICATIONS, LOCATION OR REMINDERS WILL ALWAYS WORK, THAT CONTENT WILL NEVER BE LOST, OR THAT THE SERVICE WILL IMPROVE YOUR RELATIONSHIP. WE AREN'T RESPONSIBLE FOR THE CONDUCT OF ANY USER, ON OR OFF THE SERVICE.

15. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, OURSPARKS AND ITS OWNERS, EMPLOYEES, CONTRACTORS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL OR RELATIONSHIPS, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $50.

Some places don't allow these exclusions or limits, so some may not apply to you. Nothing in these Terms limits liability that can't be limited by law, such as for fraud, or for death or personal injury caused by negligence where that rule applies, and nothing affects the rights you have as a consumer under mandatory law.

16. Indemnity

To the extent allowed by law, you'll defend, indemnify and hold harmless OurSparks and its owners, employees and contractors from any claims, losses, damages, liabilities and costs (including reasonable lawyers' fees) arising from Your Content, your use of the Service, your conduct toward other users, or your breach of these Terms or the law.

17. Disputes and arbitration

Please read this section carefully. It affects how disputes are resolved.

• Talk to us first. Before filing a claim, email support@oursparks.app with a description of the problem. We'll try to resolve it within 60 days.
• Arbitration. If we can't, you and OurSparks agree that any dispute arising from or relating to the Service or these Terms will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court, except that either of us may bring an individual claim in small claims court, and either of us may ask a court to stop infringement or misuse of intellectual property.
• No class actions. Disputes will be resolved only on an individual basis. Neither you nor we may bring a claim as a plaintiff or class member in a class, collective or representative proceeding, and the arbitrator may not combine claims.
• Opting out. You can opt out of this arbitration agreement within 30 days of first agreeing to these Terms by emailing support@oursparks.app with your name, the email on your account and a clear statement that you opt out.
• Where you live. If you live in the European Union, the United Kingdom or another place where these terms can't be enforced against consumers, this section doesn't apply to you, and you can bring claims in your local courts.
• Governing law. These Terms are governed by the Federal Arbitration Act and the laws of the State of Florida, USA, without regard to conflict-of-law rules, except where your local consumer law requires otherwise. Subject to the arbitration agreement, disputes go to the state and federal courts located in Florida.

18. App Store and Google Play terms

If you downloaded OurSparks from Apple's App Store:

• These Terms are between you and OurSparks only, not Apple. OurSparks, not Apple, is responsible for the app and its content.
• Your license to use the app is limited to Apple-branded products you own or control, as allowed by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to meet a warranty that applies, you may notify Apple, and Apple will refund the purchase price, if any. To the extent allowed by law, Apple has no other warranty obligation.
• OurSparks, not Apple, is responsible for any claims about the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
• If anyone claims the app infringes their intellectual property, OurSparks, not Apple, is responsible for investigating and resolving it.
• You confirm you're not located in a country subject to a US government embargo or listed as a terrorist-supporting country, and you're not on any US government list of prohibited or restricted parties.
• You must follow any third-party terms that apply when using the app, such as your mobile carrier's.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right to enforce them against you.

If you downloaded OurSparks from Google Play, Google Play's terms also apply to your purchase and download.

19. General terms

• Changes: we may update these Terms. For important changes, we'll update the date at the top and ask you to agree in the app. If you don't agree, stop using the Service and delete your account.
• Entire agreement: these Terms and the policies they include are the whole agreement between you and us about the Service.
• Severability: if part of these Terms can't be enforced, the rest still applies.
• No waiver: if we don't enforce something right away, we can still enforce it later.
• Assignment: you can't transfer these Terms. We may transfer them as part of a merger, acquisition or sale of assets.
• Events beyond our control: we aren't liable for delays or failures caused by things we can't reasonably control, such as outages of networks or providers, natural disasters or government action.
• Notices: we may send notices in the app or to the email on your account.

20. Contact

Questions about these Terms: support@oursparks.app.